We engaged Jack to help us design, develop and commission our distillery, and his knowledge, experience and support have been invaluable throughout the entire process.
From the outset, Jack worked closely with us to understand the styles and flavour profiles of whisky we wanted to produce, translating our ambitions into the design and specification of the distilling equipment.
He led the project through the design and manufacturing process, overseeing the manufacture and delivery of the equipment before providing hands-on support with installation and commissioning. Jack was also on site for our first distillations, ensuring we were fully trained and confident in operating all aspects of the equipment.
Beyond the technical side, Jack provided invaluable guidance with our initial licensing applications and helped establish the systems and procedures necessary to ensure regulatory compliance.
What really sets Jack apart, however, is his commitment long after the project has been completed. He is always happy to take a call, offer advice or simply talk through an idea or challenge. His friendly, practical approach and willingness to go well beyond what could reasonably be expected have made him a trusted source of advice.
I would have no hesitation in recommending Jack to anyone considering establishing or developing a distillery.